Order Cancellation

Last updated: September 2026 | Private Service

1. When You Can Cancel

  • Before the private assistance request is processed for coordination.
  • Request within 24 hours of successful payment via Contact page with Order ID.

2. After Processing Begins

Once coordination has started, cancellation is generally not possible. See Refund Policy.

3. How to Request

  1. Go to Contact Us.
  2. Email with subject “Cancellation Request – [Order ID]”.
  3. Include Order ID, registered mobile/email and reason.

4. Confirmation

We confirm within 1–2 working days if accepted. Applicable refunds follow the Refund Policy.

5. Note

This is a private service. Official government HSRP portals may have different rules.